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Privacy Policy
Last updated: September 2026
Lumia S.r.l. respects the privacy of visitors to its website and is committed to protecting personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. Data Controller
The Data Controller is:
Lumia S.r.l.
Via Domodossola 17
20145 Milano (MI), Italy
P.IVA / Codice Fiscale: 10221210965
Email: incubatore.lumia@gmail.com
PEC: lumiasrls2018@pec.it
Phone: +39 0236758797
2. Personal Data We Collect
When you use this website or contact Lumia, we may collect personal information that you voluntarily provide, including:
- Full name
- Company name
- Email address
- Telephone number
- Service of interest
- Information contained in your message or enquiry
We may also collect certain technical information automatically when you visit the website, such as IP address, browser type, device information and information relating to your interaction with the website, where applicable.
3. How We Use Your Personal Data
Your personal data may be processed for the following purposes:
- Responding to enquiries and requests submitted through the contact form
- Providing information about Lumia’s services
- Communicating with you regarding your enquiry
- Managing and maintaining our website
- Fulfilling applicable legal and regulatory obligations
- Protecting the security and integrity of the website and our systems
Your data will not be used for purposes incompatible with those described in this Privacy Policy without providing you with appropriate information and, where required, obtaining your consent.
4. Legal Basis for Processing
Depending on the circumstances, Lumia may process personal data on the following legal bases:
- Performance of a contract or pre-contractual measures, where processing is necessary to respond to a request or provide a service.
- Legal obligations, where processing is required to comply with applicable laws or regulations.
- Legitimate interests, where processing is necessary for the operation, security and improvement of our business and website, provided that these interests do not override your rights and freedoms.
- Consent, where consent is required by applicable law.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
5. Contact Form
If you submit an enquiry through the website, the information you provide will be used to respond to your request and provide appropriate assistance.
The information submitted through the contact form may include your name, company, email address, telephone number, selected service and message.
Contact form enquiries are received at:
Please do not submit sensitive or confidential information through the website contact form unless specifically requested by Lumia.
6. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, accounting or regulatory obligations.
The exact retention period may vary depending on the nature of the enquiry and the applicable legal requirements.
7. Disclosure of Personal Data
Personal data may be accessed by Lumia personnel and service providers who need the information to perform their functions.
Where third-party providers are used for website hosting, security, email delivery, analytics, cookie management or other technical services, they may process personal data on Lumia’s behalf where necessary.
Lumia does not sell personal data to third parties.
Personal data may also be disclosed where required by law, regulation, court order or a competent public authority.
8. International Data Transfers
Where personal data is transferred outside the European Economic Area, Lumia will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection legislation.
Such measures may include the use of an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism, where applicable.
9. Cookies and Similar Technologies
This website may use cookies and similar technologies to ensure proper website operation and, where applicable, to understand how visitors interact with the website.
Where required, non-essential cookies will only be activated after obtaining the user’s consent.
You can manage your cookie preferences through the cookie consent mechanism provided on the website.
For more information, please refer to our Cookie Policy.
10. Data Security
Lumia takes appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Your Rights Under the GDPR
Subject to applicable legal conditions, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing activities
- Request data portability where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the competent data protection supervisory authority
To exercise your rights, you can contact Lumia using the contact details provided in this Privacy Policy.
12. Right to Lodge a Complaint
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.
For Italy, the competent authority is the Garante per la protezione dei dati personali.
13. Third-Party Websites
The Lumia website may contain links to third-party websites or services.
Lumia is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
14. Changes to This Privacy Policy
Lumia may update this Privacy Policy from time to time to reflect changes in applicable legislation, website functionality, services or data processing practices.
The updated version will be published on this page together with the relevant update date.
15. Contact Us
For questions regarding this Privacy Policy or the processing of your personal data, please contact:
Lumia S.r.l.
Via Domodossola 17
20145 Milano (MI), Italy
Email: incubatore.lumia@gmail.com
PEC: lumiasrls2018@pec.it
Phone: +39 0236758797